Return & Refund Policy
Return & Refund Policy
At Rewalkr, we want you to feel confident in your purchase.
That’s why we offer a 90-day risk-free guarantee — so you can truly experience the product and decide if it’s right for you.
🛡 90-Day Guarantee
You have 90 days from the date of delivery to try the product.
If you’re not satisfied for any reason, you can return it for a full refund.
No pressure. No stress.
📦 Returns
To be eligible for a return:
- The item must be returned within 90 days of delivery
- The product must be sent back to our return facility
- The item should not be intentionally damaged
We understand the product may have been used — that’s part of the trial.
💸 Refunds
Once your return is received and inspected:
- Your refund will be processed immediately
- The amount will be refunded to your original payment method
Please note:
- It may take a few business days for your bank or provider to process the refund
- Original shipping costs (if any) are non-refundable
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
❗ Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at:
support@rewalkr.com
We will resolve the issue as quickly as possible.
📍 Return Address
The return address will be provided after contacting our support team.
📬 How to Start a Return
To start a return, simply contact us at:
support@rewalkr.com
Please include:
- Your order number
- Reason for return
Our team will guide you through the process.
🚫 Non-Returnable Items
We reserve the right to refuse returns if:
- The item is intentionally damaged
- The return request is made after 90 days
🤝 Our Promise
We stand behind our product.
Our goal is simple:
Either you feel real relief — or you get your money back.